Many of us have an inherent distaste for conflict. And somewhere as you go along, society has reached a conclusion that disagreement is a bad thing. it will not be bad to say however, that Disagreeing Isn’t Inherently Disagreeable. When it comes to business advice and decisions, that conclusion may be deadly.
there are two factors that have contributed to the current state of disagreement. One may be the national political climate, which is the most polarized. Another is social networking, which generally seems to exist largely as a market for vicious arguments on just about any subject, fueled by a complete lack of accountability and a belief that having read a Facebook post on an interest qualifies as expertise.
Those factors are mentioned because they are seen to seep into the way business people think and operate. business people encounter it usually when when working together with clients and counsel a class of action that doesn’t match their plans, or see them objecting to the way research have been carried out on their behalf. As opposed to healthy, productive conversations, the conversations often devolve into defensive reactions dedicated to guarding turf. And the emotion shifts from tension in regards to the suggestion to personal anger directed at the person who made it.
Now, the easiest thing for me personally to complete in those situations is to simply smile, nod my head, and go with whatever they believe or want me to do. After all, they’re paying the bills. But what’s easiest isn’t always ethically appropriate, and if someone is paying for my expertise, I’m foolish enough to believe that they want (and even need) it.
Those who counsel clients, whether they are talking about attorneys, accountants, agents, as well as lowly writers, have a moral (and often legal) obligation to do something in the most effective interests of these they serve. Sometimes meaning advising them on the absolute most prudent length of action. Sometimes, it involves protecting them from themselves. No matter what we’re doing, we’re expected to offer advice that best serves their needs, even though they don’t really like what has been said. It isn’t argument for argument’s sake.
If you wish to sue a competitor, and your attorney advises that you’re only going to sink a small fortune in to a case where you’re improbable to prevail, she’s not being argumentative. She’s using her familiarity with regulations, the legal arena, and the facts of the case to assess your circumstances and counsel you on the most effective length of action.
If you intend to write off that personal vacation to Cabo San Lucas as a business tax deduction, and your CPA suggests that is a bad idea, he’s not criticizing you. He knows from experience what’s likely to pass muster with the fine folks at the IRS and what’s prone to earn a rejection and penalties.
And whenever you tell someone like me about the theory you’ve for your ad or the copy for your website update, and I mention that you may not have noticed the negative message it inadvertently creates, I’m not trying to choose a fight. I’m seeing it through more objective eyes, particularly those of your potential audience.
In other words, disagreement isn’t inherently argumentative. It’s not creating conflict for the sake of creating conflict. If you’re embracing professionals for their expertise and regarding their disagreements with you as questioning your worth or wanting to start a fight, why are you paying for their assist in the very first place?
Do the professionals advising you usually obtain it right? Much as we’d like to think we always do, I realize that isn’t the case. However when those professionals speak based on their education, experience, and even occasional bits of wisdom they’ve acquired across their careers, we have it right far more often than not.
The experts who challenge you and your method of thinking aren’t wanting to diminish you. Their goal is to boost your lot in life, whether that involves protecting you from an unfriendly letter from the IRS or making sure your website is really as communicative and persuasive as possible. Yes, you’re a professional in your field who deserves respect. Grant them exactly the same respect, and you will discover your own expertise will continue steadily to deepen and expand.